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  • Drive Through ATM Procedures

    Drive Through ATM Procedures

    Please note that Banks are installing new "Drive-through" teller machines. Customers will be able to withdraw cash without leaving their vehicles. To enable customers to use this new facility the following procedures have been drawn up.

     

    MALE PROCEDURE

    * Drive up to the cash machine.

    * Put down your car window.

    * Insert card into machine and enter PIN.

    * Enter amount of cash required and withdraw.

    * Retrieve card, cash and receipt.

    * Put window up.

    * Drive off.

     

    FEMALE PROCEDURE

    * Drive up to cash machine.

    * Reverse back the required amount to align car window to machine.

    * Set parking Brake, Put the window down.

    * Find handbag, remove all contents onto passenger seat to locate card.

    * Turn the radio down.

    * Attempt to insert card into machine.

    * Attempt to insert card into machine.

    * Open car door to allow easier access to machine due to its excessive distance from the car.

    * Insert card.

    * Re-insert card the right side up

    * Dig through handbag to find diary with your PIN written on the inside back page.

    * Enter PIN.

    * Press cancel and re-enter correct PIN.

    * Enter amount of cash required.

    * Check make up in rear view mirror.

    * Retrieve cash and receipt.

    * Empty handbag again to locate wallet and place cash inside.

    * Place receipt in back of checkbook.

    * Re-check make-up again.

    * Drive forwards 2 feet.

    * Reverse back to cash machine.

    * Retrieve card.

    * Re-empty hand bag, locate card holder, and place card into the slot provided.

    * Give appropriate one-fingered hand signal to irate male drivers queuing behind.

    * Restart stalled engine and pull off.

    * Drive for 2 to 3 miles.

    * Release Parking Brake.

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