Novel Netware SysOp

caller: "Hello, Is this tech support ? "
Tech: "Yes, It is. How may I help you ?"
caller: "The cup holder on my PC is broken and I am withing my warranty period. How do I go about getting that fixed ?"
Tech: "Did you say a Cup holder ? "
caller: "Yes ! it is attached to the front of my computer"
Tech: "Please excuse me If I seem a bit stumped, It's because I am. Did you received this as part of a promotional, at a trade show ?"
caller: "It came with my computer, I don't know anything about a promotional, It just has 4X on it."
At this point the tech rep had to mute the caller because he couldn't stand it He was laughing too high. The caller had been Using the load drawer of CD-ROM drive as a cup holder and snapped it off the drive.